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Support
When you purchase LaserLinc equipment, you can expect to receive timely, knowledgeable, and professional service from our employees and representatives. Such service is no less important than the quality, performance, and reliability of our products.
Call us or send email to request support.
Business Hours
Current LaserLinc Time
M-F, 8:00am – 5:00pm Eastern Time, except on the following dates in 2020:
- January 1
- May 25
- July 4
- September 7
- November 26 and 27
- December 25
Phone Numbers
Phone: +1 937.318.2440
Toll Free: +1 888.707.4852
Email:
Technical Support: techsupport@laserlinc.com
Return Merchandise Authorization (RMA) Requests
If you need to return equipment for any reason, please see this page for instructions.
Quick Support
The link below will download a small executable [.exe] program to permit LaserLinc support staff to log into your system to aid in troubleshooting. If your Total Vu™ PC has web access, you can establish a secure remote connection while maintaining phone contact.
Download Quick Support for Total Vu
and SmartLinc Exec™ Software
Contact LaserLinc by phone or email in
advance to ensure an immediate response.
If your Total Vu PC does not have web access, please call for support.
Note: Quick Support is only for technical support of existing installations. Please use the Contact LaserLinc page for all sales or application related questions.
